I have seen in many, many cases, that non-technically savvy folks simply don't realize that they can't send any particular file format to others (usually via e-mail attachment) and expect that they can open them. However, if it is someone else that is sending you the Publisher files, then I have a constructive suggestion. If you have many Publisher files that you need to open then OpenOffice is likely a great option (as BobTheFisherman suggests).
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